Privacy Policy

NATIONAL RESEARCH-DEVELOPMENT INSTITUTE FOR INDUSTRIAL ECOLOGY – ECOIND with headquarters in Bucharest, Drumul Podu Dambovitei street no. 57-73, District 6, 060652, Telephone 021/410.03.77; email:, unique registration code 3268360, has the obligation to manage your personal data in safe conditions and used only for the purposes stated below.


  • “personal data” means any information regarding an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more many specific elements, specific to his physical, physiological, genetic, psychological, economic, cultural or social identity;
  • “processing” means any operation or set of operations performed on personal data or sets of personal data, with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, extract, consult, use, disclose by transmission, disseminate or otherwise make available, align or combine, restrict, delete or destroy;
  • “restriction of processing” means the marking of stored personal data in order to limit their future processing;
  • “profiling” means any form of automatic processing of personal data that consists in the use of personal data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects of workplace performance , economic situation, health, personal preferences, interests, reliability, behavior, the place where the respective natural person is or his movements;
  • “pseudonymization” means the processing of personal data in such a way that it can no longer be attributed to a specific data subject without using additional information, provided that this additional information is stored separately and subject to security measures technical and organizational nature that ensures the non-attribution of the respective personal data to an identified or identifiable natural person;
  • “data record system” means any structured set of personal data accessible according to specific criteria, be they centralized, decentralized or distributed according to functional or geographical criteria;
  • “operator” means the natural or legal person, public authority, agency or other body that, alone or together with others, establishes the purposes and means of personal data processing; when the purposes and means of processing are established by Union law or domestic law, the operator or the specific criteria for its designation may be provided for in Union law or domestic law;
  • “person authorized by the operator” means the natural or legal person, public authority, agency or other body that processes personal data on behalf of the operator;
  • “recipient” means the natural or legal person, public authority, agency or other body to whom (to whom) the personal data is disclosed, whether or not it is a third party. However, public authorities to whom personal data may be communicated in the framework of a certain investigation in accordance with Union law or internal law are not considered recipients; the processing of this data by the respective public authorities complies with the applicable data protection rules, in
  • compliance with the purposes of the processing;
  • “third party” means a natural or legal person, public authority, agency or body other than the data subject, the operator, the person authorized by the operator and the persons who, under the direct authority of the operator or the person authorized by the operator, are authorized to process data with personal character;
  • “consent” of the data subject means any manifestation of the free, specific, informed and unambiguous will of the data subject by which he accepts, through a statement or an unequivocal action, that the personal data concerning him be processed;
  • “personal data security breach” means a security breach that leads, accidentally or unlawfully, to the destruction, loss, alteration, or unauthorized disclosure of personal data transmitted, stored, or otherwise processed, or to unauthorized access to them;

Methods of collecting and processing personal data

The nature of the requested information refers in particular to personal data (name, address, telephone numbers, e-mail address) and are collected:

– directly from you, by completing a request for an offer and/or placing an order for environmental or linen services by accessing the online contact form;

– automatically, when accessing the Site, through cookies or IP (Internet Protocol).

Any information provided by you will be considered and will represent your express consent for your personal data to be used by INCD ECOIND in accordance with the purposes mentioned below.

The processing of personal data is done automatically and/or manually, by completing the contact data necessary for issuing fiscal invoices for environmental services, sending correspondence related to an order/contract for environmental services.

The information thus collected will be processed only for the purpose of communication for environmental services offered, and we will not disclose your personal data to third parties.

If you do not want your data to be collected, please do not provide it to us.

Use of personal data and specification of purpose

Your data will be treated in accordance with the current legislation on Personal Data Protection and will be used by INCD ECOIND for the following purposes:

– direct marketing, respectively information through messages sent by e-mail regarding products and services or any other marketing actions carried out by INCD ECOIND and administration of the customer database (only to the extent that the person concerned has expressed express and unequivocal consent to the processing of e-mail and/or telephone for this purpose);

– for the purpose of processing your request for environmental services, INCD ECOIND staff will fulfill the legal requirements regarding the protection of personal data.

– for statistical purposes, to evaluate the degree of customer satisfaction in relation to INCD ECOIND services. Your answers are strictly confidential and will be used exclusively for the purpose of improving our services; the data are collected and processed through an external application so that there will be no connection between your personal data and the answers given by you through this questionnaire.


The protection of information during the processing of your personal data is a permanent concern of INCD ECOIND, therefore all data collected during visits to our website are processed according to the valid legal provisions.

Our website may include links to other websites whose content is not under our control, therefore INCD ECOIND does not assume and cannot accept any responsibility for the content of these websites.

INCD ECOIND undertakes not to disclose any information regarding your visits to this site, except in legal situations.

Informing the data subjects about their rights

All persons who transmit their personal data to the website are guaranteed their rights in accordance with the legal provisions in force regarding their rights:

  • The data subject’s right of access

The data subject has the right to obtain from the operator a confirmation that personal data concerning him or her is being processed or not and, if so, access to the respective data and the following information:

  • The right to rectification

The data subject has the right to obtain from the operator, without undue delay, the rectification of inaccurate personal data concerning him. Taking into account the purposes for which the data were processed, the data subject has the right to obtain the completion of personal data that are incomplete, including by providing an additional statement.

  • The right to data deletion (“the right to be forgotten”)

The data subject has the right to obtain from the operator the deletion of the personal data concerning him, without undue delay, and the operator has the obligation to delete the personal data.

  • The right to restrict processing

The data subject has the right to obtain from the operator the restriction of processing.

  • The right to data portability

The data subject has the right to receive the personal data concerning him and which he has provided to the operator in a structured, commonly used and machine-readable format and has the right to transmit this data to another operator, without obstacles from the operator to whom the personal data was provided.

  • The right to opposition

At any time, the data subject has the right to object to the processing of personal data concerning him, including the creation of profiles based on the respective provisions. The operator no longer processes personal data, unless the operator demonstrates that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and freedoms of the data subject or that the purpose is to establish, exercise or defend a right in court.

  • The right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedies, any person concerned has the right to file a complaint with a supervisory authority, if he considers that the processing of personal data concerning him violates the specific legal provisions in force.

Changes to the privacy policy

Changes to this privacy policy that will appear along the way will be published on this web page without informing you beforehand.

“Terms and Conditions” and “Privacy Policy” constitute, in their entirety, an agreement concluded between you and INCD ECOIND regarding the use of the website

INCD ECOIND reserves the right to revise and update these rules at any time, without notice or prior acceptance of the users.

If you have any questions about the information contained in this page, please write to us at

Cookies policy

In order to comply with the requirements established in the EU Directive of May 26, 2012 and the provisions of Law no. 506 of November 17, 2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, all visitors to the website are asked for their consent before cookies are sent to their computers.

The law states that we may store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses cookies.

What is a “cookie”?

Cookies are small text files that can be used by websites to make their use more efficient.

An “Internet Cookie” (term also known as “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file, consisting of letters and numbers, which will be stored on the computer, mobile terminal or other equipment of a user from which the Internet is accessed.

The cookie is installed through the request issued by a web server to a browser (eg: Internet Explorer, Chrome) and is completely “passive” (it does not contain software programs, viruses or spyware and cannot access the information on the hard drive the user).

A cookie consists of 2 parts: the name and the content or value of the cookie. Furthermore, the lifetime of a cookie is determined; technically, only the web server that sent the cookie can access it again when a user returns to the website associated with that web server.

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users.

There are 2 large categories of cookies:

Session cookies – they are temporarily stored in the cookies folder of the web browser so that it remembers them until the user leaves the respective website or closes the browser window (eg when logging in/out of an account by webmail or on social networks).

Persistent cookies – these are stored on the hard drive of a computer or device (and generally depend on the lifetime of the cookie). Persistent cookies also include those placed by a website other than the one the user is visiting at the time – known as ‘third party cookies’ – which can be used anonymously to remember a user’s interests so that the most relevant advertising to users is delivered.

What are the advantages of cookies?

A cookie contains information that connects a web browser (the user) and a specific web server (the website). If a browser accesses that web server again, it can read the information already stored and react accordingly. Cookies provide users with a pleasant browsing experience and support the efforts of many websites to offer comfortable services to users: eg – online privacy preferences, site language options, shopping baskets or relevant advertising.

What is the lifespan of a cookie?

Cookies are managed by web servers. The lifetime of a cookie can vary significantly, depending on the purpose for which it is placed. Some cookies are used exclusively for a single session (session cookies) and are no longer retained once the user has left the website, and some cookies are retained and reused every time the user returns to that website (cookie- permanent hours). However, cookies can be deleted by a user at any time through the browser settings.

What are cookies placed by third parties?

Certain sections of content on some sites may be provided by third parties/providers (eg news box, video or advertisement). These third parties can also place cookies through the site and they are called “third party cookies” because they are not placed by the owner of the respective website. Third party providers must also comply with applicable law and the privacy policies of the site owner.

How cookies are used by a site.

A visit to a website may place cookies for:

  • increasing website performance;
  • visitor analysis;
  • geotargeting;
  • user registration.

Performance cookies

This type of cookie remembers the user’s preferences on this site, so that there is no need to set them each time the site is visited.

Examples: volume settings for video player, video streaming speed with which the browser is compatible.

Cookies for visitor analysis

Each time a user visits a site, analytics software provided by a third party generates a user analytics cookie. This cookie tells if you have visited this site before. Your browser will signal if you have this cookie, and if not, one will be generated. It allows monitoring of unique users who visit the site and how often they do so.

As long as the visitor is not registered on the site, this cookie cannot be used to identify individuals, they are used only for statistical purposes. If it is registered, it is also possible to know the details provided, such as the e-mail address and the username – these being subject to confidentiality, according to the provisions of the legislation in force regarding the protection of personal data.

Cookies for geotargetting

These cookies are used by a software that determines which country you come from. It is completely anonymous and is only used to target content – even when the visitor is on the page in Romanian or another language, they will receive the same advertisement.

Cookies for registration

When you register on a site, a cookie is generated that tells you whether you are registered or not. The servers use these cookies to show the account you are registered with and whether you have permission for a particular service. It is also allowed to associate any comment posted on the site with your username. If you have not selected “keep me registered”, this cookie will be automatically deleted when you close your browser or computer.

Other third-party cookies

On some pages, third parties may set their own anonymous cookies in order to track the success of an application or to customize an application. For example, when you share an article using the social network button on a site, that social network will record your activity.

What type of information is stored and accessed through cookies?

Cookies store information in a small text file that allows a website to recognize a browser. The web server will recognize the browser until the cookie expires or is deleted. The cookie stores important information that improves the Internet browsing experience (eg: language settings in which a website is accessed; keeping a user logged in to the webmail account; online banking security; keeping products in the shopping cart).

Why are cookies important to the Internet?

Cookies are central to the efficient functioning of the Internet, helping to generate a user-friendly browsing experience tailored to each user’s preferences and interests. Refusing or disabling cookies may make some sites unusable.Examples of important uses of cookies (which do not require the authentication of a user through an account):

  • Content and services adapted to user preferences – categories of news, weather, sports, maps, public and government services, entertainment sites and travel services.
  • Offers tailored to users’ interests – password retention, language preferences (eg: display of search results in Romanian).
  • Retention of child protection filters on Internet content (family mode options, safe search functions).
  • Measurement, optimization and analytics features – such as confirming a certain level of traffic on a website, what type of content is viewed and how a user arrives at a website (eg: through search engines, directly, from other websites- uri ). The websites carry out these analyzes of their use in order to improve the sites for the benefit of the users.

Security and privacy issues

Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of code, so they cannot be executed, nor can they self-execute. Consequently, they cannot be duplicated or replicated to other networks to run or replicate again. Since they cannot perform these functions, they cannot be considered viruses.

Cookies can still be used for negative purposes. Because they store information about users’ preferences and browsing history, both on a particular site and across multiple sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and constantly mark cookies for deletion during anti-virus/anti-spyware deletion/scanning procedures.

In general, browsers have integrated privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a certain site.

Tips for safe and responsible browsing, based on cookies.

If you share computer access, you may consider setting your browser to delete individual browsing data each time you close the browser. This is an option to access sites that place cookies and delete any visit information when you close the browsing session.

Always install and update your antispyware applications.

Many spyware detection and prevention applications include detection of site attacks. Thus, it prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software.

How can I stop cookies?

Disabling and refusing to receive cookies can make certain websites impractical or difficult to visit and use.

It is possible to set the browser so that these cookies are no longer accepted or the browser can be set to accept cookies from a specific site.

All modern browsers offer the possibility to change cookie settings. These settings are usually found in the Options / Settings menu or in the Preferences / Favorites menu of the browser.

If you want to find out more about cookies in general, a useful source is